Returns & Exchanges
At Eastland, we want you to be completely satisfied with your purchase. If your new fashion finds aren't a perfect fit, you can return or exchange any unworn items with tags attached within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Package Your Items
Securely pack your items in their original packaging, ensuring all original tags and labels are still attached to the garments.
- 3.Print and Attach Label
Download and print the prepaid shipping label provided by the portal and affix it clearly to the outside of your return package.
- 4.Drop Off and Track
Drop your package off at any authorized carrier location and keep your tracking receipt; your refund or exchange will be processed within 5-7 business days of receipt.